Note we dispatch once a week
All courier orders will be sent out within 7 – 21 days of the order being placed and paid for unless otherwise stated on the item description or in the case of public holidays or weekends.
As a small business we rely on a contracted courier company and we do our very best to ship orders fast but there are sometimes delays, outside our control
Orders are dispatched as soon as reasonably possible – depending on the item ordered.
In order for the courier service to not be delayed – please ensure that a physical address has been provided and that someone will be available to sign for the delivery which will take place between 08h00 – 17h00 on weekdays only.
Courier options cannot be sent to Farms or PO Box addresses.
Proof of payment if you paid via EFT, is essential before shipping will take place, once the payment has been cleared into our bank account, you should receive a confirmation of payment from our system.
Occasionally delays due to factors outside of our control can delay a parcel, so we ask for your patience if this happens. Once your goods are on their way, you will receive the confirmation email with your tracking number.
Should you require international shipping please contact us on firstname.lastname@example.org for a personalised quote.
Should your purchase arrive and in the unlikely event that the item is damaged, please contact us on email@example.com.
Please consult our ‘Returns’ Page if your order is damaged.